Launches to Help Consumers Uncover Bank Fees

San Francisco, CA and Durham, NC – Feb. 28, 2017 –

New tool launches today to help consumers find how much they have paid in bank fees. The tool was created by Chime, a new type of bank account that helps members avoid fees and save money automatically, with behavioral design insights from Common Cents, a financial research lab at Duke University supported by MetLife Foundation.

Bank Fee Finder is an important tool that helps Americans improve their financial well-being. Most people drastically underestimate how much they pay in bank fees, including ATM, overdrafts, late fees, and any other bank fees. In a study conducted by Common Cents, most people reported paying $5 per month, on average, in ATM, overdraft, and monthly service fees. Yet, a 2016 study conducted by TransferWise revealed that American households spend about $25 a month, or $290 a year in bank fees on average. Unexpected bank fees are especially relevant given another Common Cents study that found 36% of households have less than $500 in savings (including retirement savings).

“Our mission at Chime is to help people to live healthy financial lives, and that starts with having a bank account that helps you avoid fees and save money,” said Chime co-founder and CEO Chris Britt. “We created Bank Fee Finder to shed light on how much people are actually paying in fees so they can take steps to avoid them in the future.”

“Our hope is to create positive behavior change by helping consumers realize how much they are paying in bank fees and, if it makes sense for them, to switch to a low or no-fee bank” said Common Cents founder, Behavioral Economics Professor and New York Times bestselling author Dan Ariely.

To learn more about Bank Fee Finder please visit

About Common Cents

The Common Cents is a financial research lab at the Center for Advanced Hindsight at Duke University that creates and tests interventions to help low-to-moderate income households increase their financial well being. Common
Cents leverages research gleaned from behavioral economics to create interventions that lead to positive financial behaviors. The lab is led by famed Behavioral Economics Professor Dan Ariely and is comprised of researchers and experts in product design, economics, psychology, public policy, advertising, business administration, and more.

To fulfill its mission, Common Cents partners with organizations, including fintech companies, credit unions, banks and nonprofits that believe their work could be improved through insights gained from behavioral economics. To learn more about Common Cents Lab visit

About Chime

Chime a new kind of bank account that empowers people to lead healthier financial lives, avoid fees and automate their savings. Founded by financial and tech industry veterans Chris Britt and Ryan King, Chime has created a new approach to banking that doesn’t rely on fees, doesn’t profit from members’ misfortune or mistakes, and helps members get ahead financially. Chime members get a debit card, a Spending Account, a Savings Account, and a powerful app that keeps members in control. The Chime app is available for iPhone and Android devices and has been featured as one of the best new Money Management apps on the App Store. To learn more about Chime visit

About MetLife

MetLife Foundation was created in 1976 to continue MetLife’s long tradition of corporate contributions and community involvement. Since its founding through the end of 2016, MetLife Foundation has provided more than $744 million in grants and $70 million in program-related investments to organizations addressing issues that have a positive impact in their communities. Today, the Foundation is dedicated to advancing financial inclusion, committing $200 million to help build a secure future for individuals and communities around the world. To learn more about MetLife Foundation visit


Press Contact:

Michael Azzano
Cosmo PR for Common Cents Lab

Shane Steele
VP Marketing, Chime